As a new client, you are allocated an Implementation
Manager who is responsible for coordinating the
installation and setup of your system to meet your
own organisation's requirements. Over the years,
Select Software has refined the process of
implementing your new HR system to ensure that you
maximise the benefits for your own organisation:
Full
project management
Consultancy services
Convert
data from existing systems
Customise to meet your specific needs
Integration with other key systems
Training
Training
Select Software
provides a wide range of standard and customised
courses for both established and new users of Select
HR products and are normally provided in client's
own premises. Topics covered include:
User
Training
System
Configuration
Query
and Report writing
Training
in specific system modules
System
Management
On-going support
All
Select Software clients have access to help desk
support during normal working hours. The help desk
will provide assistance with all aspects of the
system including 'how to' questions, assistance with
reporting and problem resolution.
Select Software also provides
on-going consultancy services for clients. In the
form of workshops, the aim is to make sure that
the software continues to meet or exceed
requirements as circumstances and needs change.
We believe in being pro-active
with our customers and maintain regular contact
via telephone, e-mail newsletters and through our
increasingly active User Group.