Services

Implementation Support

As a new client, you are allocated an Implementation Manager who is responsible for coordinating the installation and setup of your system to meet your own organisation's requirements. Over the years, Select Software has refined the process of implementing your new HR system to ensure that you maximise the benefits for your own organisation:

• Full project management

• Consultancy services

• Convert data from existing systems

• Customise to meet your specific needs

• Integration with other key systems

• Training

Training

Select Software provides a wide range of standard and customised courses for both established and new users of Select HR products and are normally provided in client's own premises. Topics covered include:

• User Training

• System Configuration

• Query and Report writing

• Training in specific system modules

• System Management

On-going support

All Select Software clients have access to help desk support during normal working hours. The help desk will provide assistance with all aspects of the system including 'how to' questions, assistance with reporting and problem resolution.

Select Software also provides on-going consultancy services for clients. In the form of workshops, the aim is to make sure that the software continues to meet or exceed requirements as circumstances and needs change.

We believe in being pro-active with our customers and maintain regular contact via telephone, e-mail newsletters and through our increasingly active User Group.